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Home  >  Frequently Asked Questions


Can I purchase product directly from aspenhome?

We currently do not sell directly to the public.  Please visit our where to buy page where you can find the nearest retailer to your home.

How do I get a missing or damaged parts/product replaced?

Please contact the retailer where you originally purchased the product for assistance.  If your retailer is closed or you're having issues getting your part/product replaced, please contact us for further assistance.

I need help assembling my aspenhome product.

Please refer to the assembly instrucions included with your aspenhome product.  Assembly instruction also can be downloaded on the product page by selecting the assembly instructions drop down menu.  If you need further assistance, please contact the retailer where you purchased your product.  If your retailer is closed or you're having issues getting help, please contact us and we can assist you further.

How do I operate my lift top desk from aspenhome?

Please click on this link for operational instructions.

How do I remove a drawer from my aspenhome product?

Please click on this link for instructions.


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